Senior Operations Associate (Brokerage)

Full Time | Hong Kong


  • Key contact point of trading operation team faces external clients and internal traders                 
  • Work closely with Client Solution and Trading team in trade facilitation                
  • Identify breaks / exception and flag to management following internal escalation protocol                          
  • Conduct cash reconciliation, trades matching & reconciliation, client deposits & withdrawal instructions, other settlement duties and return calculation, etc.                     
  • System maintenance and development partnering with internal project manager and developers                           
  • Liaise with internal partners to provide client support, and other operation related matters to serve as the point of contact for all key customer account management matters                         
  • Manage the reporting and MIS to keep track of desk performance                      



  • Experience and knowledge of Cryptocurrencies, Blockchain and Cryptocurrencies Trading                      
  • Bachelor’s degree or above in finance, economics, accounting, and other related disciplines                 
  • Entrepreneur mindset, able to work independently with can do attitude                        
  • Strong knowledge of derivatives product life cycle                    
  • Experience on automation of tasks using VBA / Python                          
  • Ability to troubleshoot and discover answers quickly and effectively                
  • Able to work under fast-paced environment facing external counterparties                  
  • Familiar of Front to Back trade flow operationally                     
  • Excellent verbal and written communication skills in English and Mandarin is a must                
  • Less experience will be considered for the position of Associate                         
  • Exposure of fund operation is a plus

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