HashKey Pro is an institutional-grade trading platform for professional digital asset investors. Our mission is to provide safe, convenient and highly-efficient digital asset services to our customers.
In order to provide a high-quality experience, HashKey Pro is undergoing a system-wide upgrade to support our transition to professional investors.
From 11 December 2020, HashKey Pro is not available for deposit and trading services across the platform, including without limitation BTC, STX, EOS, ETH, LTC, ZRX, VET, CYB, USDT, USDC, GNT, VEN, and XRP.
If you have not finalised your withdrawals, your virtual assets remain in custody. We have a dedicated customer service team in place to assist with withdrawals. Please contact us at email@example.com. Your deposit and trading account is closed and the Terms of Service between you and HashKey Pro are concluded.
We will reintroduce the platform in the new year and will provide updated Terms of Service.
Should you have questions or require additional information or assistance, please contact us at firstname.lastname@example.org.
We apologise for the inconvenience, and look forward to welcoming you back to HashKey Pro in the new year.
Thank you again for your understanding and support.