Exchange Operations Manager

Full Time | Hong Kong


  • Assess and Maintain the required digital assets liquidity across the exchanges, Hot wallets and cold wallets
  • Work together with the Marketing and Technology teams to manage and optimize the Listing/Delisting process of Digital assets
  • Implement policies regarding regulatory requirements (Compliance Procedures) to effectively identify and manage the key risks
  • Develop and operationalize the risk management framework for trading platforms
  • Develop and operationalize trading rules across markets
  • Conduct cash reconciliation, trades matching & reconciliation, client deposits & withdrawal instructions, other settlement duties and return calculation, etc.
  • Build end to end double entry book-keeping system for accounting
  • Improve the overall trading experience by regularly auditing exchange system performance
  • Liaise with internal partners to provide customer support, client onboarding and other operation related matters to serve as the lead point of contact for all key customer account management matters
  • Manage the reporting and MIS with regularly presented analyses including dashboards and other exchange related metrics to the senior management
  • Run and provide oversight of the exchange/marketplace to ensure market integrity and that the venue is operating in an orderly fashion
  • Work with technology teams to implement new products, new regulatory requirements, and change policies via formalizing of processes flow, KPI update and training
  • Develop a trusted advisor relationship with key accounts



  • Experience and knowledge of Cryptocurrencies, Blockchain and Cryptocurrencies Trading
  • Bachelor’s degree or above in finance, economics, accounting, and other related disciplines
  • At least 2 years of people management experience
  • Qualified accountant (HKICPA, ACCA or equivalent) would be an advantage
  • Basic MS office skills. Numerical skills a plus
  • Ability to troubleshoot and discover answers quickly and effectively
  • Excellent verbal and written communication skills in English and Mandarin
  • Less experience will be considered for the position of Associate

Please fill all details below and submit your resume